You need to know that all products in the Phoenix3Dart store are in digital form. This means that all products are not in physical form so that buyers will only get the files sent via email. The purchasing process at the Phoenix3Dart store:
1. You choose the product you want to buy
2. Complete Payment
3. Include an active email at Checkout
4. Orders are sent via the buyer’s email
The email contains a link when clicked you will download a file containing the product you bought.
You will not get a physical product (DVD, Book, or the like).
There are several reasons why digital products are more popular today, including:
1. No shipping costs (FREE SHIPPING)
2. More practical and faster
3. Orders are received the same day
4. No need to wait for the courier to send the order
5. Cheaper prices than physical products
6. Durable, not easily damaged
7. Avoid the risk of damaged, broken, or lost products during shipping
Although in digital form, the product is guaranteed to be similar to a physical product, there is nothing missing in it.
Maybe you are wondering how do I get the product I ordered? No need to be confused, we will explain a little:
– The order will be sent via the email you used at Checkout
– We will send the order via email: phoenix3dart.com@gmail.com or store@phoenix3dart.com
– You can find it in the Inbox
– Usually orders are sent between 5 minutes – 6 hours after payment
– If the order has not been sent within 2 days you can contact us via Email or Live Chat service
Every transaction is protected so that funds will be returned if the order is not sent. You can file a complaint with us and request a refund.
