How is your order shipped?

All products available at the Phoenix3Dart store are in Digital form (not physical). So all orders are sent via email (FREE SHIPPING), you can use email from:
–  Gmail (recommended)
–  Yahoo
–  Yandex
–  AOL
–  iCloud
– or custom Email.
We use email (Sender) with the name phoenix3dart.com@gmail.com or store@phoenix3dart.com you will find it in the Inbox on your email. Every incoming order will be processed within 5 minutes to 6 hours.

Which countries can order?

All countries can order at the Phoenix3Dart store, because shipping uses Email. You just need to wait and check our email. In the email you will find:
1. Download link containing the file (the ordered product)
2. Encryption password that only you can access the file
3. Instructions on how to use

That way you don’t need to worry about:
–  Expensive shipping costs
–  Long estimated shipping time
–  Waiting for the courier to send the order for days
–  Products can be used immediately
–  Free shipping to all countries with no minimum purchase
–  Risk of damaged, broken, or lost goods like physical products
–  Wherever (the country you live in) you can order at the Phoenix3Dart store

How to track my Order?

If you create an account at the Phoenix3Dart store, you can track each order in My Account > Orders or via the following link https://store.phoenix3dart.com/my-account/orders/

After you complete the payment, you will receive an email that the Order is being Processed. All you have to do is wait until you receive the second email containing the Order Delivery.
1. First email: Payment status successful and order is being processed
2. Second email: Contains your order link (Order Status Sent)
* If you have any other questions, please contact us via Email or Live Chat.

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